• FAQs


    Dress Rental's for photographers - available all over the US
  • FAQs



  1. Search for the the gowns you’re interested in.
  2. You will be able to check the available dates via the booking calendar
  3. Dress measurements are listed on the product pages. Please review these measurements to determine if item will best fit your model. We will not be responsible for item/s not fitting properly.

Cancellations will NOT be accepted for (weather, change of mind, vendor / model cancellations.) Please email us as soon as you know you know you need to reschedule. Reschedules must happen at least 15 days in advance (from your start date) or they will not be accepted. And are subject to a $20 fee. If you are needing to cancel entirely you will be refunded 50% of the balance paid. The other 50% is NON-REFUNDABLE. We will not refund any order due to late arrival out of our control. However, you will get a credit for a future rental - minus any shipping charges already rendered. Or we can check to see if the gown if available to be kept longer for a reschedule.

1-2 DAY LOCAL PICKUP:Start Date (Day 1): Day you pickup the dress. Pickup is in Sandy, UT. (Day 2): Usually the shoot date. You can return the dress after your shoot or the following morning (before 11am). Some people choose to pickup and drop-off all in the same day & you are welcome to do that as well.

5 DAY RENTAL PERIOD: START DATE (Day 1)- END DATE (Day 5). Day 5 is the day YOU MUST SHIP BACK TO US. Using 2-3 day shipping. It is important that the gown makes it back to us in 2-3 days or you will be charged late fees ($50/day) because most rentals are booked back to back. Making others miss out on their rental.

8 DAY RENTAL PERIOD: START DATE (Day 1) - END DATE (Day 8). Day 8 is the day YOU MUST SHIP BACK TO US. Using 2-3 day shipping. It is important that the gown makes it back to us in 2-3 days or you will be charged late fees ($50/day) because most rentals are booked back to back. Making others miss out on their rental. Usually this is the rental people choose when they are traveling. It is important that you select the start day 2 DAYS prior to any flights leaving/departures etc. No Exceptions! Please email me if you need a rental longer than 8 days.

Choose your favorite gown and accessories and reserve them by selecting your start date into the PRODUCT CALENDAR. Once you have selected your start date, the calendar will auto populate your END RENTAL DATE. Your start date should be (2-3 days prior to your actual event/shoot date) If you book the start date too far in advance of actual need date - you run the risk of not returning your items back to us on time. This will result in late fees. The rentals must be back to us by the 8th day (5 day rental period) and by the 11th day (8 day rental period).

*PLEASE NOTE: 1. When placing your order - if you have multiple items being rented the start dates should be the same. 2. ANY rental order that has multiple START DATES (Example: May 1st, May 4th.... etc - will be subject to additional shipping fees or canceled and asked to re-order separately. 3. Any order that has a RETURN DATE that falls on SUNDAY OR A HOLIDAY MUST BE RETURNED TO US BY FRIDAY OR BY THE FOLLOWING BUSINESS DAY.

As soon as you can! Most of our gowns rent out months in advance. This will help ensure that you have more available options. In need of something LAST MINUTE? Send us an email and we will help you reserve something that is currently in stock. Express shipping can run anywhere from $26-85 depending on location and gown chosen.

My main purpose of this business is for styled shoots. I have rented to brides in the past & it is a very different process Most brides need to try on a gown prior to their wedding to make sure it fits this is $65 + shipping. And gowns that can be approved will range $250-600.

So contact me if you're interested and we can see if we can make it work!

If I find out that a gown was rented for a real wedding/elopement/event (without authorization) then it is a $1000 minimum charge. Please note: we reserve the right to decline anyone from renting at any time.

Feel free to check out our gowns that are available for purchase too!

Local Pickup is in Sandy, UT. We also have a location in Ogden available upon request. Please message us after placing your order on IG (@rawgoldenrentals) for pickup instructions. But we make pickup & drop-offs very easy.

So most of the rentals are booked back to back, meaning it's really hard to schedule that. You can always reach out to check for sure but usually it's not something that can be accommodated unfortunately.

Yes, of course! If you need a gown longer than 8 days - please contact my for a quote. 

Yes, please see the ship back guide that I have on site for help on that. The ship back address is send in each rental on a small piece of paper too. 

It is very rare this will happen as I inspect the gowns throughly before sending them out. But I am human and send lots of gowns out on a weekly basis. It is possible for me to not catch damages. It is very important that you look through the gown and take photos/video and send them to me right away; NOT AFTER THE SHOOT. Any damages undocumented by you prior to the shoot you will be responsible for.

Taking the gowns into water/wet sand/mud without authorization. Dragging the gown (not picking it up to walk). Models with self tanner newer than 48hrs, and applying any makeup near the gowns. Going into heavily weeded areas and getting weeds stuck into fabric. Especially tulle it can create holes.

Please notify me as soon as it's noticed, once the gown is returned back to me it could be 2-4 weeks before I can get a quote back from the seamstress!
For gowns returned with weeds, it is a flat $50 fee (unless there are holes created by the weeds) For holes smaller than a quarter, repair fees will range around $30 per hole (non-designer gowns) in lace and $50 per hole in other fabrics. Repairs will be $70 per hole for designer gowns with lace & $100 per hole in non lace fabric. For anything larger than a quarter sized hole, repairs could be more extensive and would cost $200+ depending on the gown or be considered irreparable. (See irreparable section below).

So that is up to our discretion  - but pretty rare. I have been in business since 2020 & only had this happen 3-4 times now.

But basically anything that will make the gown too susceptible to further damage. Any dress that has a tear that is at least five inches will be considered irreparable. Rue De Seine / silk dresses cannot be bleached. If a stain is unable to removed by either me or a professional, the dress will be considered irreparable. Conditions on stains can be different depending on size, type, and location of stain. If there is a stain anywhere on the gown & won't come out via bleach or by a professional it is considered irreparable.

Please care for the gowns with the utmost of care so everyone can enjoy them!


Other Questions

If we ever have any collaboration opportunities they will be posted on my instagram stories. This is usually if we have a new gown we need photographed.

Yes, we are so excited to be doing this! We have had such a hard time locating colored suits for shoots in the past so want to make it easier for you!
Suit rentals will include a white shirt and a standard black tie for now. I hope to expand this in the future though.


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